Although we had a confusing experience with the ordering and delivery everything worked out fine and my daughters love their beautiful earrings.
Marnie K, Charleston SC
Positive experience; from the ease of online ordering to the clarification/follow up phone call. I realized after the fact that I was eligible for a $20 discount. The gentleman on the phone assured me he would take care of it. When I got my last statement, it reflected the $20 dollar decrease. The studs were delivered on time and my wife loved them. I have already recommended you to friends and family and I know I will be back. I wonder if you "trade-up" like some other retailers? Thanks again for a very positive experience.
Donald G, Casanova VA
ED NOTE: We surely do offer a trade-in or trade-up program for our customers. At any time in the future, we will take back your original purchase item and give you the full 100% price you paid as a partial payment on a new, bigger or better pair of earrings. You can read the full program info by clicking on the "Upgrade Policy" link near bottom of any page on our site.
I'm very please with my purchase.
The customer service was beyond great.
For my next wife I'll back to again.
Brent C, Durham NC
My niece was very pleased with her Christmas gift, but you are too kind. I received two sets of earrings. One via parcel post and the other via Fed Ex. I'm sure you would like to have one set back...right? Just tell me what to do (where to send, etc.)
215 Grove Court
Centerville, GA 31028
I want to make certain however I am charged for only one set.
Donald C, Centerville GA
It was excellent. The diamonds are just as described and delivery was timely even during the holiday season. Thanks so much!
Andrew S, Raleigh NC
I shopped all of the major chain Jewelry stores looking for Diamond Studs. The search for earrings as my wife's Christmas gift was not going well. As a last resort I contacted DiamondStuds4Less and spoke to Ron. He was very helpful and reassuring that I would be very pleased with my selection. Ron's communication followed the purchased earrings all of the way to delivery. Needless to say, I was very pleased with the earrings and my wife loved them. Thank You very much.
Billy H, Ennis TX
I have no complaints, earrings are beautiful, wife loves them, great value. I brought them to local jewelers and they were impressed. Thanks Daryl
daryl g, new orleans LA
PRODUCT EXCELLENT, HAD GREAT DISCUSSION WITH CUSTOMER SERVICE REGARDING PRODUCT OPTIONS WHOLE EXPERIENCE FANTASTIC
WIFE ALREADY LOOKING FOR UPGRADE TO TWO CARATS TW
RECOMMENDING TO ALL MY FRIENDS
David S, Murrieta CA
The ordering process was very easy and I was extremely pleased with the earrings. Thank you!
Kelly P, Latrobe PA
easy, fast, and good. I will recommend you to others. bad news is she already lost a 1carat stud earring. do you sell singles?
David R H, Clear Lake Shores TX
Hi, I bought 2 sets of studs. The earrings were a big hit. Ordering was very easy, I liked the create your own earrings menu. I liked the explanation of the types of backings, that was one of my biggest questions. The only trouble I had was shipping. I needed to get them before leaving town. The delay in getting them out and the error of only shipping one pair instead of 2 really got me nervous. BUT the fact that everytime I chatted with customer service someone repsonded and helped me. I felt better and ultimately got both pairs in time. The first pair was sent fed ex with signature required and no exceptions allowed. I called fed ex to try to arrange to pick up at a fed ex store because I was afraid I would miss the truck. Fed ex told me the package was flagged for no exceptions so they had to deliver it and I had to be there to sign. Overall, great product and great customer service. I will buy again and hopefully buy bigger ;)
susan s, westlake village CA
I ADORE MY EARRINGS. We ordered the 3.0 cttw Diamond Stud Earrings in the 3 prong martini setting with screw backs. The diamonds are clear and beautiful and full of sparkle. 5 star customer service from Jason regarding expectations and delivery. I will definitely be ordering from this organization again. I am happy, happy, happy. Thank you for making my Christmas so special!
JoAnn H, Pensacola Beach FL
Great!! Wife Loved the earrings, stud is a little to long so she can't sleep in them! Other than that wonderful!!!! Customer Service was outstanding!! Called twice first time found out just getting the earrings finished! Next time Christmas Eve worried about shipment delivery!!! Will buy again!!!!
Steven P, Lockhart TX
The earrings were beautiful, a gift to my daughter and she loved them!
Rose O, Horton AL
ED NOTE: The carrier attempted to deliver Steve C's package on Dec 21 and left notice to call to arrange either pick up or re-delivery. We did our part to deliver in time for Christmas.
The ear rings were great. They were late shipping and did not arrive for Christmas.
Steve C, Anacortes WA
My salesman was awesome. He went above and beyond what I was wanting. To get me the best for what I wanted to spend.
There was a slight problem with the payment transaction which wasn't a big deal after we figured it out.
The only problem that I have is one of the earrings has a loose diamond in the setting. Not sure what to do there. I hate to send it back through the mail to get it fixed for fear of it getting lost or stolen in transit.
Kevin K, Lancaster OH
This purchase was a Christmas present from my boyfriend. We were afraid that the earrings would not arrive before Christmas but it did 3 days before. I love my new earrings. I did send 1 email to client care and John responded immediately. Excellent customer service.
Michelle R, Toronto ON
ED NOTE: We agreed with Kevin about not shipping diamonds unless necessary. We were happy to find and refer him to a trusted jewelry repair shop in his area.
The earrings arrived on time and were exactly what I expected. Your customer service when there was a problem with the charge was very helpful. I would definitely recommend you.
Helen W, Long Beach CA
Earrings was what I wanted, she really liked them. However, it was over a week before they shipped, and more than two weeks on delivery. I was worried they would even be here for Christmas even though I ordered them December 2nd.
Bobby S, McComb MS
My Diamond earrings are beautiful !!! They are very clear and have screw backs to keep them safe. The price was the best I could find for the size and the quality was exceptional. If your someone hesitating to buy.. Don't be.. The earrings are beautiful and the quality excretions
Sheri H, Aliso Viejo CA
This purchase was my second with DiamondStuds4Less. I upgraded from my first purchase and I am extremely happy with my new earrings. They are beautiful. The process was easy and my interactions with Jason and John were very professional and pleasant. I wouldn't hesitate to purchase from them again in the future.
Gale G, Holiday FL
ED NOTE: When we have temporary out of stock issue with wood boxes we must choose whether to hold a shipment waiting for stock, or ship in alternate box so customers get their earrings in reasonable time. It is not frequent but does happen especially in heavy holiday times.
The earrings are beautiful. My daughter was so impressed with the quality and size. She wants to order a smaller pair to match these. It took a little longer than I expected but arrived in time for her pinning ceremony on December 11th.
My only complaint is I did not receive a cherry wood box - just a plain black box.
My sister ordered a pair after seeing ours so great product.
Elizabeth Q, Oak Lawn IL
I recently ordered 10 pair of diamond stud earrings...They were for my Mom to give to her grand daughters for a very special Christmas. I have to admit I was nervous without seeing them, but John reassured me on several occasions that I would be pleased! Each pair were beautiful and presented in a elegant wooden box with paperwork. I don't think I could have been happier!
Kathryn A, Buhl ID
My wife loves her earrings. I appreciated all of your help and follow up to make sure they were shipped to us correctly. Thank you again.
Francis C, Weston CO
I am very happy with the set and quality of the diamond. Your sales representative John was excellent in helping me with the purchases. This is the second pair of diamond earrings that I have purchased. Thank you.
Best wishes for a Prosperous Holiday Season!
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